Releases·Tool Release
Amazon Quick desktop app hits general availability on macOS and Windows with mobile activity feed
Amazon announced the general availability of the Amazon Quick desktop application for macOS and Windows, an enterprise AI assistant that runs on AWS with data staying in the customer's environment. It also added a mobile activity feed for iOS and Android that consolidates email, calendar, CRM, and messaging into one prioritized view while background agents resolve routine items. Customers cited include Southwest Airlines, LabCorp, and PGA TOUR.
0 engagement1 sourceThu, Sep 10, 2026, 06:16 PM
AI Overview
- Amazon Quick's desktop application reached general availability on macOS and Windows on September 10, 2026, running on AWS infrastructure.
- A new mobile activity feed on iOS and Android consolidates email, calendar, CRM, and messaging into one prioritized view where agents auto-resolve routine items.
- Full audit trails run through Amazon CloudWatch and AWS CloudTrail, with HIPAA, FedRAMP, SOC 2, and ISO 27001 compliance built in.
- Southwest Airlines VP Justin Bundick said Quick serves 70,000+ employees, cutting time-to-insight and powering market analytics use cases.
- LabCorp Chief AI Officer Chuck Metturdharma said Quick's knowledge graph, memory, and asynchronous agents speed concept-to-prototype timelines.
- PGA TOUR VP Randall Kato said domain experts prototype working systems in days instead of weeks, converting technical-backlog ideas into validated requirements.
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Releases·Tool Release
Amazon Quick and Bedrock Knowledge Bases add real-time ACL checks for RAG access control
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